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Looziana Book Co. is a distributor / wholesaler of regional interest titles serving booksellers and specialty retailers throughout the state of Louisiana and the south. Our site requires a login in order to view our catalog and place orders. If you already have an account please login or if you need to create an account you can do so here. Please contact John Cavalier (john@looziana.com) with any questions!Overstock Returns: Overstock returns are permissible with prior authorization. Looziana Book Co. customers may return up to 10% of their annual sales volume hassle free, without penalty. Annual sales volume is determined by calculating total sales for the previous 12 months from return date. Any returns over the 10% threshold will be credited at 50% off the retail price for regular discount books, including low price point (less than $3.00 retail) items. Short discount books will be credited at 10% less than original invoice price. Looziana Book Co. will process the returns and issue a credit memo to your account. We reserve the right to send back, at your expense, all product returned to us in unsalable condition. We reserve the right to credit, at additional penalties, or refuse returns that exceed 10% of your purchases during the preceding 12 months.
ALL ITEMS RETURNED MUST BE IN SALABLE CONDITION! No products with tears, dings, creases, foxing, yellowing, stains or any other blemishes will be accepted.
Submitting a Return Request:To submit a return you first obtain authorization. Begin the process by emailing john@looziana.com. In your return request you must include the following information:
- Quantity to be returned for each title
- Title
- ISBN, UPC, or Product Code
- List price
A return authorization number will be provided upon approval and the RA number must be included on all returned packages and paperwork.
Non Looziana Book Co. Returns If Looziana Book Co. decides to accept titles not purchased from us, those titles, if returnable to publishers, will be credited at 50% off retail for trade titles with a $2.00 per unit handling fee. Short discounted titles will be credited at 10% less than the original invoice price plus a $2.00 per unit handling fee. This credit is only applicable on book product where LBC can receive credit from the publisher. Non-book product returns that were not purchased from Looziana Book Co. will be returned to the returning store at the store's expense. This is calculated as the quantity returned in excess of purchases made during the preceding 24 months.
Print on Demand Returns: POD titles are subject to the returns policy of their respective publishers. All above Looziana Book Co. policies will apply to publishers policy.
Strippable Covers: Strippable titles are not returnable. Stripped cover returns are unacceptable. We accept whole copy returns only.
Return Deadlines: Books are returnable up to 12 months after their purchase from Looziana Book Co.
Destickering We are required by publishers to desticker any quality book that has a sticker that includes any reference to a store name. All stickers removed will result in a $.25 per sticker removal fee.
Packing Instructions: The outside of all of your return cartons should be marked with your return address, your return authorization number and the number of cartons in shipment. All cartons in shipment should be insured and include copies of returns paperwork in case of separation by the shipping company. Looziana Book Co. is not responsible for shipments not signed for by LBC staff.
Event Returns: Returns for events are credited at full sale price without penalty provided Looziana Book Co. is notified in advance if an order is for an event by at least 2 weeks. Shipping for event returns is the sole responsibility of the customer.